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6 lessons
Duration: 45'
This is a general "theme course" that explains what is common to most types of feedback. This can help us understand how we and others react to different types of feedback, given in different arenas, so that we can successfully adapt messages to the person and situation.
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Purpose
Proper feedback is an effective tool for increasing performance and profitability.
Mastering a range of feedback skills increases the usefulness of feedback.
Expected dividend
- Understand how feedback in your personal life differs from feedback at work
- Better ability to give feedback
- Use the company's frame of reference (vision, values, goals, strategies, plan...) to refer to when evaluating
- Learn more about general rules for constructive feedback
- Understand why feedback is sometimes counterproductive
- Understand how appraisals can be an important resource